Privacy Policy

Last updated: November 2, 2025

Introduction

Mars Platform ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Super Agent Platform and related services.

By using Mars Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Payment and billing information
  • Company information and job title
  • Communications with our support team

Usage Data

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Performance data and error logs
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Detect, prevent, and address technical issues and security threats
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize us to share your data

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@mars.new

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@mars.new

Mail: Mars Platform Inc., Privacy Department